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Member App

How to apply for a loan

Version 1 · Updated 17 Jun 2026

Summary

Apply for a SACCO loan in the member app — pick the loan product, enter the amount and term, and submit it for review.

About 5 minutes · 6 steps. Also called: loan application, borrow, take a loan, apply for credit.

Prerequisites

  • You're signed in. If you're not sure how, see How to sign in to the member app.
  • How much you want to borrow and for how many months.
  • Your details on hand: income, residence, and a next-of-kin (name, relationship, date of birth).

Step-by-step

  1. Sign in and tap your group. You'll see your dashboard.
  2. Under Loan, tap Apply Now. The application screen opens.
  3. Under Choose loan product, pick the loan you want. The rest of the form appears.

The loan application form after choosing a product: loan amount, tenure period, purpose, economic sector, income, next of kin, destination, and the Terms and Conditions checkbox with Apply loan

  1. Fill the fields. The ones marked \* are required:
  • Loan Amount — within the minimum and maximum shown in the label.
  • Tenure Period — how many months to repay over (within the range shown).
  • Economic Sector and Economic Sub Sector — pick from the lists.
  • Destination Type — where you want the money paid (for example, mobile money).
  • Add the optional details too where you can: why you need it, residence, income, and a Next Of Kin (use the + to add one).
  1. Tick "While applying to loan, I know the Terms and Conditions".
  2. Tap Apply loan. Your application is submitted for review — track it under My Loans (the Pending tab).
Note: Apply loan stays greyed out until every required (\*) field is filled and the Terms and Conditions box is ticked.

Common pitfalls & FAQ

  • The Apply loan button is greyed out. A required field is empty or the Terms box isn't ticked. Fill every field marked \* and tick the box.
  • It won't accept my amount. Stay within the minimum and maximum in the Loan Amount label — the limit depends on the product.
  • There are no products to choose. Your SACCO hasn't opened a loan product to you yet. Contact them.
  • What happens after I apply? It goes to the SACCO for a decision. Watch My Loans → Pending; once approved it moves on to disbursement.