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Pay into your savings by USSD

Version 1 · Updated 22 Jun 2026

Pay into your savings by USSD

1On your phone's dialer, type *384*25611# and press the green call button.
2The main menu opens. Reply with your SACCO's number — for example 5 — and tap Send.
3Reply 1 for Saving, then enter the amount and confirm the payment.
Pay into your savings by USSD

Top up your savings from any phone.

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Summary

Pay money into your SACCO savings from your phone by USSD — no app or internet needed.

About 2 minutes · 5 steps. Also called: deposit, save money, pay in, top up savings, contribute by USSD.

Prerequisites

  • A phone using the number registered with your SACCO, with money in your mobile money.
  • A USSD PIN set up — see Set or reset your USSD PIN.

Step-by-step

Here's an example of paying into your savings:

  1. Dial 38425611#.
  2. Reply with your SACCO's number (for example 5) and send.
  3. On your SACCO menu, reply 1 for Saving.
  4. Enter the amount you want to save and send.
  5. Confirm, then approve the payment (your mobile-money prompt, or your USSD PIN). You'll get a confirmation message when the money is in.

Your SACCO's USSD menu in the phone — 1 Saving, 2 Shares, 3 Loan, 4 Create / Reset PIN

Note: The exact prompts (which savings account, how you approve) can vary slightly by SACCO, but the order is the same: choose Saving → amount → confirm → approve.

Common pitfalls & FAQ

  • "This session has expired." USSD waits only a short while. Dial 38425611# again and move through the steps without long pauses.
  • The money left my phone but isn't in savings yet. Give it a few minutes and check your balance. If it doesn't appear, contact your SACCO with the date, amount, and mobile-money reference.
  • It asks for a PIN I don't have. Set one first — see Set or reset your USSD PIN.
  • Can I check it worked? Yes — see Check your balances by USSD.