1On the Messages screen, click Recharge to top up your SMS balance.2Enter how many SMS credits to buy (add a description if you like).3Check the cost against your WBA balance, then click Buy Credits.
How to top up your SMS balance
Buy more SMS credits in CAMS so you can keep messaging members.
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Summary
Top up your SMS balance in CAMS so you can keep sending messages to members. About 2 minutes · 5 steps. Also called: buy SMS credits, recharge, add credits, SMS balance.
Prerequisites
Your CAMS sign-in, with permission to use Messages.
Enough balance in your Wakandi Business Account (WBA) — the Recharge screen shows your WBA balance and the cost before you buy.
Step-by-step
Sign in to CAMS.
In the left menu, click Messages. You will see the Message Service, with your current SMS Credits shown at the top.
Click Recharge at the top right of the Message Service.
In Credit, enter how many SMS credits to buy. Add a short Description if you like. The screen shows your WBA Balance and the Total Cost, so you can check before paying.
Click Buy Credits to confirm. Your SMS Credits balance goes up by the amount you bought.
Note: The cost is taken from your Wakandi Business Account. If Buy Credits is greyed out, enter a credit amount first.
Common pitfalls & FAQ
Buy Credits is greyed out. Enter a number in the Credit field first — the button stays disabled until then.
I do not have enough balance. Top up your Wakandi Business Account first; the Recharge screen shows your WBA balance and the total cost before you pay.
My SMS balance did not change. Re-open Messages and check the SMS Credits figure at the top — it updates once the purchase completes.
Where do I see what I have sent? The Logs tab on the Messages screen lists every message and the credits it used.
