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Member App

View your savings

Version 1 · Updated 17 Jun 2026

Summary

Check your savings balance and account details in the member app.

About 1 minute · 3 steps. Also called: my contributions, savings balance, available balance, statement.

Prerequisites

Step-by-step

  1. Sign in and tap your group. You'll see your dashboard.
  2. Under My Contributions, tap See Details. Your savings account opens.

The My Contributions screen showing your savings account: product name, account number, total, reserved and available balance, and status

  1. Read your savings details: Product Name, Account Number, Total Balance, Reserved Balance, Available Balance, and Status.
Note: Available Balance is what you can take out now — it's your Total Balance minus any Reserved amount the SACCO is holding. To pay money in, see the Contribute to your savings guide.

Common pitfalls & FAQ

  • Why is Available Balance less than Total Balance? Some money is reserved — for example, held against a loan — so you can't withdraw all of it.
  • I have more than one savings account. Each shows as its own card. Use the search box at the top to find one by name.
  • My latest deposit isn't showing. Give it a few minutes and refresh. If it's still missing, contact your SACCO.