We have resolved several issues in the Loan Top-Up module to improve accuracy, control, and user experience during the top-up process. ✅ Key Fixes & Enhancements: Steps on how to do a loan top-up 1. On the left-hand side, navigate to Accounts then select Loans. Choose the specific loan you want to top up. On the right-hand…
Steps To Reset Pin Following the above steps you will be able to reset your pin and login successfuly.
We’ve enhanced the teller transaction reversal process by introducing role-based permissions, allowing authorized tellers to reverse transactions done by other tellers. Previously:Only the originating teller could reverse a transaction they posted, which limited flexibility —especially when the original teller was unavailable and accountability. Authorized tellers with the appropriate role permission can reverse transactions on behalf…
The system now includes the total loan balance along with the due amount when members check their loans via USSD—ensuring accurate and complete information every time. Steps To check loan balance via ussd
We have fixed an issue where the Fee Status Report showed mismatched balances that did not align with the Income Statement when filtered by a specific date range. Now, your reports are accurate, consistent, and fully aligned—ensuring smooth reconciliation and reliable financial reporting. To make fee tracking even easier, we have also added a loan…
We’ve enhanced the Summarized PAR Report by introducing a Date Filter and refining the Total Overdue field to ensure it accurately reflects overdue amounts—just like in the detailed PAR report. This update ensures consistent and reliable data, making your portfolio tracking more precise and insightful! Steps to access Summarized Portfolio At Risk Report To view…
We’ve implemented a single date picker across all types of Loan Aging Reports to ensure consistency in data reporting. Now, all reports reflect the same figures, enhancing accuracy and simplifying analysis. Steps on how to access the Loan Aging Reports 3. Click on the loan aging report of your choice then from there you will…
This feature allows for unblocking of Admin users —ensuring smooth access, recovery and uninterrupted system management. Say goodbye to lockouts and hello to better control. Steps on how to unblock an admin: 4. After clicking on the pen icon under User Details, you will see the Unblock button only if the admin is currently blocked….
The system now automatically aligns loan repayment schedules with a group’s predefined meeting day during loan application, ensuring consistency and easier tracking of repayments. Steps on how to set the group’s meeting day 1. Click on Clients on the left-hand side.2. Search for the specific Group then edit.3. Click on the Group meeting day. 4….
The credit policy update increases the loan amount limit to 12 digits, allowing SACCOs and MFIs to offer loans up to one billion or more. This change enhances flexibility in loan structuring and enables these institutions to expand lending opportunities. Steps on how to set the loan limit 1. Click on Settings on the left-hand…