Client Management in Wakandi CAMS

Course Overview

This course offers a comprehensive guide to client management within Wakandi CAMS, taking participants through every step of the process—from inviting clients to activating their access—and explaining how these actions are reflected on the client side.

Learning Outcome

By the end of this course, participants will be able to:

• Manage the client invitation and activation process efficiently.
• Understand the complete end-to-end client workflow.
• Interpret and explain the client-side experience within the system.

This course is designed to equip users with practical knowledge to manage client-related processes effectively, including onboarding clients into the system and ensuring smooth operational workflows.

This certificate program consists of one Lesson with seven topics, each designed to maximize the learner’s ability to use the USSD function, and a final Exam.