Fees Payment Flexibility in Instalments

Fees vary from one financial institution to another. They range from Registration fees, management fees, Insurance fees etc. Some fee amounts could be high for a member to make lumpsum payment. This feature allows members to pay the fees in manageable fees overtime.

Once a member logs in their member app, below are the steps to follow

  • Click on Pay now under pending fees
  • Select partial payment and enter the amount desired.
  • For Kenya customers select Coop and Uganda select Airtel.
  • Click on accept button then ok.
  • Wait for an STK push and key in your Mpesa or Airtel PIN
Click on Pay Now under Pending Fee
Click on Partial Payment, enter the desired amount then click on Pay Now
Select Coop Bank
Click on Accept
Click on OK and wait for STK push
Enter your Mpesa Pin

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