Fee & Charge Application Update

In our latest update, existing members will not incur any fees or charges during imports, as they have already paid the necessary amounts. This adjustment enhances trust and transparency, ensuring that financial institutions uphold fairness while preventing duplicate charges. By eliminating redundant fees, institutions can strengthen member satisfaction, encourage long-term engagement, and build loyalty, ultimately…

PIN Security for Loan Applications via USSD

Implementing a PIN on USSD is crucial for enhancing security. It ensures that only the authorized user can access loan applications, by protecting against unauthorized access. This helps to curb fraud, ensures privacy and builds trust. This is an advanced security feature. Users must now create/reset a USSD PIN via the USSD portal before applying…

Loan Disbursement Reversal

This feature aims at improving the accuracy and flexibility of loan management. it gives admin the ability to reverse loan disbursements through the teller. This implementation allows tellers to correct errors in loan disbursements under specific conditions. This feature is designed to enhance operational efficiency and reduce the impact of accidental disbursements. Conditions for Disbursement…

Add Member Page and Import Member File Enhancements

There are significant enhancements to the ‘Add Member’ page and the member import functionality, aimed at improving user experience and data management efficiency. Some fields are mandatory, while others are optional and can be added later by the admin. The mandatory fields on the ‘Add Member’ page have a red asterisk, as shown below.

Editable Reference ID Field on Groups Biodata Page

The purpose of this feature is to enhance flexibility and accuracy in managing group data. Users can now add or edit the Reference Number for created groups directly on the Groups biodata page. This ensures group information remains accurate and up-to-date. A new field has been added to the Groups biodata page, allowing users to…

Administrator Deactivation and Reactivation

Overview The User Management interface now includes a Reactivate option for deactivated accounts. This feature allows administrators to manage user access efficiently by activating and deactivating accounts as needed. Functionality Role-Based Access Control: How to Deactivate and Activate an Administrator How to Reactivate an Administrator This feature ensures secure and flexible admin control over system…