The withdrawal charges feature ensures a transparent and seamless transaction experience by deducting fees directly from the member’s account balance. This allows members to receive the full withdrawal amount they request, eliminating unexpected deductions. It enhances trust, improves financial clarity, and ensures accurate charge application, making transactions more predictable and user-friendly. Follow these steps to…
Members can now borrow the same loan product multiple times. This feature allows greater flexibility in loan management and accessibility. This enhancement improves member financing options and streamlines loan processing. To enjoy this feature, the admins are required to edit the Credit Product Policy and enable its functionality Steps 5. The final step is to approve…
Overview The messaging feature helps administrators manage communication effectively. They can view message logs for transparency, control SMS and email preferences for admins and members, and update messaging templates to ensure clear and consistent communication. This feature enables an admin to create a message template and specify the target segment for message delivery. The following…
Overview The system supports configurable Loan Risk Classification within the Credit Policy, enabling the financial institution to define and customize risk management criteria based on their policies. This feature allows institution to classify loans according to risk levels, ensuring a more tailored approach to loan provisioning and compliance. By setting specific risk parameters, the credit…
Loan trays have been introduced in the Pending Loans section to enhance the display of both loan details and the assigned user. This update improves the overall visibility and organization of loan applications, making it easier for users to track and manage pending loans. With this feature, users can quickly identify which loans are in…
This feature empowers tellers with the ability to reverse transactions originating from auto debits, enhancing flexibility and precision in managing financial transactions. With this functionality, users can efficiently reverse loan repayments and member charges, ensuring seamless transaction management. This feature provides a higher level of control, reducing errors and ensuring more accurate transaction processing for…
Overview SMS Purchasing feature enables admins to buy SMS credits or bundles within the system. These credits are used to send bulk or individual messages to a target audience. Users or admins can purchase SMS credits based on their needs in prepaid packages. Once purchased, the credits are deducted from the WBA account with each…
A Group Column with filters has been added to reports, making it easier to sort and analyze data by group.This enhancement improves reports customization and usability. Reports with group columns and filters are listed below. Steps on how to acces the above reports.1. Click on Reports. Under Reports, click on Loan. The reports with the…
This feature introduces a mandatory review process to ensure that no single user can independently initiate, approve, or complete significant transactions or changes. Workflow and Approval Levels: Importance of Maker checker1. Enhanced Transactional Control.2. Improved Accuracy and Oversight.3. Clear Role Definition and Accountability.4. Strengthened Compliance and Audit Trails. Steps to set maker checker for teller…
Auto-debit is a financial feature that enables the automatic deduction of funds from a designated account on a scheduled basis to fulfill specific obligations or payments. Commonly used for recurring transactions like loan repayments, savings contributions, subscription fees, or utility bills, this functionality ensures timely payments without manual intervention, reducing the risk of missed deadlines….