Take a shares deposit or withdrawal at the counter

Omuwanika n'Omusasuzi Kyakyusibwa

Summary

Record a member buying shares, or withdrawing from their share account, at the teller counter.

About 4 minutes · 7 steps. Also called: share purchase, share deposit, share withdrawal, shares at the till.

Prerequisites

  • Your CAMS sign-in mapped to your own teller till, with the till open — see Open your till, top it up, and close it.
  • The member's name, Member Id or share account number.
  • The cash counted before you post.

Step-by-step

  1. Sign in to CAMS. In the left menu, expand Transactions and click Teller.

  2. Click New Transaction, then choose Client Transaction.

  3. Pick Shares Deposit — or Shares Withdrawal when the member is taking money out.

    Teller Choose Type step with Shares Deposit and Shares Withdrawal tiles
    Figure 1: Teller Choose Type step with Shares Deposit and Shares Withdrawal tiles

  4. In Search Account, type the member's name or account number and select their share account.

    Shares Deposit details step with the account search and client information
    Figure 2: Shares Deposit details step with the account search and client information

  5. Check the client information and account details that load — the right member, the right share product, and the current balance.

  6. Enter the amount, the transactor's name, and a clear narration. Reference, receipt and cheque numbers are there when your institution uses them.

  7. Submit, then confirm the posting on the History tab.

Common pitfalls & FAQ

  • The withdrawal is refused. A member cannot withdraw more than their available share balance, and shares pledged as loan security are not available.
  • The posting is not in History. It may be waiting for approval on the Requests tab — see Approve or reject a teller transaction request.
  • Minimum shares. Your institution's policy can require members to keep a minimum shareholding; the withdrawal form enforces it.