Member Guides
Useful guides to members using Wakandi
Customer Journey
Our customer journey is designed to guide you through key stages, from registration to full system activation. Sales Onboarding Activation
How to access my Saccos using USSD
You can easily access loans, savings and shares using USSD.
How can I update Mpin on Member app?
The mpin is a 6 digit code you can use to easily login to you Wakandi member app. 1. Log…
How can I Pay loan charges using Member app?
With the Wakandi Member app you can pay your outstanding charges anytime. 1. Log in to the Wakandi Member App….
How Can I activate a member using Invitation link?
Step-by- step guide on how to activate a member using invitation link.. To be able to use the Wakandi member…
How Can I view my loans on Member app?
With the Wakandi Member app you can view your all your Loans anytime. 1. Log in to the Wakandi Member…
How to activate a member in Wakandi?
A member needs to verify his membership to use the app. 1. Log in to the Wakandi Admin Panel. 2….
How can I view my savings on the Wakandi member app?
With the Wakandi Member app, you can view your savings balance anytime. 1. Log in to the Wakandi Member App….
How can I view my shares on the Wakandi member app?
With the Wakandi Member app, you view your shares balance anytime. 1. Log in to the Wakandi Member App. 2.After…
How can a member apply for a loan via USSD?
As a member, you can apply for a loan using USSD. First, you have to have a user Before you…
where can I download the wakandi member app?
Easily download the Wakandi app on Playstore or Appstore. RELATED ARTICLE. .
How can I see days overdue on loan details?
Using the Wakandi member app you can view the overdue days on your loan. 1. Log in to the Wakandi…
Can I see the loan repayment schedule before I apply for the loan?
The repayment schedule is visible before applying any loan. First, you have to have a user Before you can use…
How do I log in to my account?
As a client, you can log into your account with your phone number and password. Step – by – step…
How can I make savings contribution using USSD?
You can easily save to your account using USSD.
How can a member apply for a loan via the app?
As a member, you can apply for a loan through your mobile phone First, you have to have a user…
How can I make savings contribution using Wakandi app?
You can easily save to your account using the Wakandi app. First, you have to have a user Before you…
How can I reset my password on Wakandi app?
You can quickly and securely reset your password. Step – by – step guide 1. Open the Wakandi App, CAMS…
How can I repay loan using the Wakandi app?
You can easily repay a loan using the Wakandi app. First, you have to have a user Before you can…