SACCO admins configure their own payment providers

Habari Mpya Imesasishwa

Released: 8 October 2026

Summary

SACCO admins can now configure their own payment providers instead of waiting on Wakandi staff for every change, each account with its own USSD short code or WhatsApp number can run an independent menu, and tellers get a tool to correct a loan repayment that was split or allocated incorrectly, alongside a run of smaller fixes.

What's new

  • SACCO admins with the right access can now add, edit and enable their own payment provider configurations from Settings, for providers Wakandi has opened up for self-service, instead of waiting on Wakandi staff for every change.
  • Each account with its own USSD short code or WhatsApp number can now run an independent, branded menu, while every account without one keeps using the shared Wakandi USSD service unchanged.
  • Tellers can now correct a posted loan repayment that was split or allocated incorrectly across a member's loans, principal, interest, charges and penalties, instead of needing a manual correction.
  • An order that fails during processing will no longer be left marked as completed, so it can no longer be invoiced under postpaid billing as if it had gone through.
  • A new report reconciling CAMS against Wakandi Accounting is added, starting with a year-wise portfolio balance by product.
  • The member app no longer shows a "Guarantors are not required" message on a Quick Loan product whose credit policy actually requires guarantors.
  • The Quick Loan eligibility a member is shown now reflects their actual policy-computed eligible amount.
  • Loan application documents uploaded in the redesigned admin view are visible and downloadable again from the Documents tab.
  • A loan whose reschedule or top-up application was approved, but whose new loan was then rejected, no longer disappears from outstanding-loan reports and dashboards.
  • A member import that leaves some rows without a phone number or email no longer fails the whole file with an internal error.
  • Users with the General Manager, Teller or Credit Officer role can now download a Disbursed Loan Schedule, matching their existing report access.

What this means for you

Nothing here needs preparation. SACCOs wanting self-service access to a payment provider should reach out to confirm it has been opened up for self-service configuration.

Questions? Reach out to Wakandi Support at support@wakandi.com.