| COUNTRY | USSD CODES |
| KENYA | *789*103# |
| UGANDA | *185*7*3*3# |
| TANZANIA | *149 * 46 * 19# |
Each country has its own USSD as indicated above. To apply for a quick loan, a member is required to set a Pin. The OTP is sent to the member by the Admin as indicated below.
Once the member has set and confirmed the PIN, they can now proceed and apply the quick loan using the below steps.
Overview The login and authentication process for both the Admin and Member app now utilizes a PIN, enhancing security, streamlining the login process, improving the user experience, and minimizing the likelihood of forgotten credentials. Steps to Set Up PIN: Forgot PIN:
The Group Transaction (Collection Sheet) feature allows users to process multiple transactions for a specific group in a single operation. It provides a detailed breakdown of amounts for each member, including loans, savings, and charges, ensuring accuracy and efficiency in collections. By selecting a specific group, all associated members are displayed, streamlining bulk transactions and…
Overview The messaging feature helps administrators manage communication effectively. They can view message logs for transparency, control SMS and email preferences for admins and members, and update messaging templates to ensure clear and consistent communication. This feature enables an admin to create a message template and specify the target segment for message delivery. The following…
To streamline navigation and improve usability, the Loan Application List Page and Loan Page View have been revamped with new features and better organization. Updates to the Loan Application List Page The Loan Application List Page now features four tabs for improved categorization and quick access: These tabs make it easier for users to locate…
Backdated transactions will now trigger an interest recalculation for the upcoming installments, ensuring accurate repayment schedules and interest adjustments for loans running on reducing balance. This is only applicable to loans with reducing balance Interest Rate calculation method. First of all, edit the Credit Product Policy using the below steps Below is a loan schedule for a loan before making a backdated loan repayment To make…
The system supports calculating loan penalties based on various time intervals giving the financial institutions a wide range of options which are listed below The admin is required to edit and approve the Credit Product Policy (CPP) and approve it to ensure the feature applies Here is How