Ability to unblock Users

ByCindy Isaac

This feature allows administrators of financial institutions to quickly unblock users who have been temporarily locked out due to multiple incorrect PIN/password attempts. By restoring access promptly, it ensures seamless transactions, minimizes disruptions, and enhances the user experience while maintaining a secure and flexible authentication process.

Steps

  1. Log in to Wakandi CAMS
  2. Select Clients
  3. Key in the Client’s Name

2. On the client details, click Unblock.

3. Click Yes to unblock the client.

4. A pop up will appear User unlocked Successfully

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