There is no Premature Withdrawal button.

Check you opened a Fixed Deposit account rather than an ordinary savings account, and that its status is still Active.

What is the difference between Premature Withdrawal and Close Account?

Premature Withdrawal is the one for breaking a Fixed Deposit early, and it shows the maturity figures first. Use it unless a colleague tells you otherwise.

How much does the member lose by breaking it early?

The Fixed Deposit Premature Withdrawal window shows the figures for this account. Read them from that screen rather than working them out yourself.

The deposit matured but nothing happened.

Maturity is handled by a scheduled job, so allow for it to run. Then reopen the account and check its status and transactions.

Can I change the maturity setting after opening?

Nothing in this flow changes it. Check with a colleague who administers savings products before promising a member a different outcome.

How to close a Fixed Deposit account

Wanachama Imesasishwa 4 Sep 2026 Toleo 1

Summary

Close a member's Fixed Deposit account, either by letting it run to its maturity date or by paying it out early with a premature withdrawal. About 3 minutes · 7 steps. Also called: break an FD, close a fixed deposit, early withdrawal, cash out a term deposit, FD maturity.

Prerequisites

Your CAMS Admin sign-in.
The member's Fixed Deposit account. To open one, see How to open a Fixed Deposit account for a member.
For an early payout, the member's instruction to break the deposit before its maturity date.

Step-by-step

Sign in to CAMS Admin. New to it? Start with How to sign in and navigate CAMS Admin.
In the left menu, click Accounts, then Savings. The Savings list opens.
Find the account and click its row. Fixed Deposit accounts show FixedDeposits in the Type column.

Kielelezo 1: The Savings list with a Fixed Deposit row and its Type column highlighted
Read Fixed Deposit Details. Maturity Date is the day the term ends, Maturity Amount is what the deposit is worth then, and On Maturity is what CAMS will do on that day.

Kielelezo 2: The account's Fixed Deposit Details showing the maturity date, maturity amount and On Maturity setting
To let it mature, do nothing. On the maturity date CAMS closes or renews the deposit on its own, following the On Maturity setting chosen when the account was opened.
To pay it out early, click Premature Withdrawal at the top right. The Fixed Deposit Premature Withdrawal window opens, showing Account Details, Interest Maturity Information and the Associated Accounts the money moves between.

Kielelezo 3: The account details page with the Premature Withdrawal button highlighted

Warning: A premature withdrawal ends the deposit before its term. The member gives up the maturity amount shown on this screen. Read the figures back to them before you confirm.

Check every figure, then click Confirm Withdrawal. Cancel backs out and changes nothing.

Common pitfalls & FAQ

There is no Premature Withdrawal button. Check you opened a Fixed Deposit account rather than an ordinary savings account, and that its status is still Active.
What is the difference between Premature Withdrawal and Close Account? Premature Withdrawal is the one for breaking a Fixed Deposit early, and it shows the maturity figures first. Use it unless a colleague tells you otherwise.
How much does the member lose by breaking it early? The Fixed Deposit Premature Withdrawal window shows the figures for this account. Read them from that screen rather than working them out yourself.
The deposit matured but nothing happened. Maturity is handled by a scheduled job, so allow for it to run. Then reopen the account and check its status and transactions.
Can I change the maturity setting after opening? Nothing in this flow changes it. Check with a colleague who administers savings products before promising a member a different outcome.