Kakebere oba okuasasula kwa mobile money kwa mmemba kwatuuka

Okubala Ssente Kyakyusibwa 5 Aug 2026

Ekifundikizo

Noonya omulimu gw'okusaasula ssente ku ssimu y'omukulembeze mu lukalala lwa CAMS olw'emirimu egikoleddwa ku yintaneeti era omubuulire oba nga gwakola.

Ddakiika nga 4 - Ebyokukola 7.

Era kiyitibwa: ssente zafuluma ku ssimu yange, okusasula tekulabika, okusasula kwa MTN kubuze, embeera y'omulimu ogukoleddwa ku yintaneeti.

Ebyetaagisa

  • Okuyingira mu Wakandi Admin Portal ng'olina obuyinza okugenda ku Transactions > Online.
  • Erinnya ly'omukulembeze oba nnamba y'akaawunti.
  • Olunaku omukulembeze lw'agamba nti yasaasula, n'obungi bw'ensimbi.

Ebyokukola buli kimu

  1. Ggulawo Wakandi Admin Portal era oyinjire.

  2. Ku ludda olwa kkono, ggulawo Transactions, oluvannyuma nyiga Online. Linda okutuusa olukalala lw'emirimu egikoleddwa ku yintaneeti lwe lulwako.

    Olukalala lw'emirimu egikoleddwa ku yintaneeti olulina okunoonyereza, embeera n'ebyokulonda olunaku waggulu w'emidaala gy'abakulembeze n'ennamba z'emirimu
    Figure 1: Olukalala lw'emirimu egikoleddwa ku yintaneeti olulina okunoonyereza, embeera n'ebyokulonda olunaku waggulu w'emidaala gy'abakulembeze n'ennamba z'emirimu

  3. Teekawo Start Date ne End Date ku kiseera omukulembeze ky'agamba nti yasaasuliramu. Ku mulundi ogusooka, kiyiteekere mu kiseera kitono, oluvannyuma kigaziye bw'oba nga tewafunye kintu kyonna.

  4. Noonya omudaala gw'omukulembeze. Kebera Member Name, Account Number, Payment Provider ne Amount okukakasa n'ebyo omukulembeze by'akubuulidde.

  5. Soma omudaala gwa Status ku mudaala ogwo. Gulaga amakulu nga Success oba Failed. Bw'oba ng'enkola y'ettabi lyo ekozesa ekikolwa kya Payment Transaction Status, kinyige era okole okuva ku lukalala olwo lwe lumu.

    Ekyokulonda ekya Payment Transaction Status kiggule ku lukalala lw'emirimu egikoleddwa ku yintaneeti olulina ebyokulonda eby'embeera n'amakulu
    Figure 2: Ekyokulonda ekya Payment Transaction Status kiggule ku lukalala lw'emirimu egikoleddwa ku yintaneeti olulina ebyokulonda eby'embeera n'amakulu

  6. Soma omudaala gwa Reconciled ku mudaala ogwo lwe lumu. Okusasula kuyinza okulaga Success naye nga tekunnateesebwa.

  7. Kopa TransactionReferenceID ne External Id. Bitwale ku nkola yo ey'okwongera okubyekoogerako oba okuddamu okukola.

Ebisoomoza ebya bulijjo n'Ebibuuzo Ebya Bulijjo

  • Status eri Success naye omudaala teguteesebwa. Okusasula okwakoze obulungi naye nga tekunnateesebwa kuyinza okuba nga kukyetaaga enkola y'okuteesa, wansi wa Transactions > Online > Online Transaction Reconciliation.
  • Status eri Failed. Emirimu gy'okusasula egikoleddwa ku yintaneeti egigaanye girina okunoonyerezebwako nga tennaba kuddaamu kusasula ssente ze zimu eri omukulembeze y'omu. Kopa ennamba z'okujuliza nga tonnaba kwongera kubyekoogerako.
  • Okusasula tekuli mu lukalala n'akamu. Ggaziya Start Date ne End Date ku mulundi ogusooka. Bwe kiba nga kukyabuze, ggulawo Transactions > All era olonde ng'okozesa Date ne Transaction Status.
  • Empapula za All ziraga akatambi akakwata ku mirimu egitali gya posted. Soma akatambi nga tonnaba kukola. Kozesa Resubmit lwokka ng'enkola yo ekikkiriza, era kakasa n'omukulu w'emirimu bw'oba ng'ebintu bingi tebinnakola bulungi.
  • Ani akwataganya ebya provider? Oyo akola okuteesa. Ku Online Transaction Reconciliation balonda provider era banyige Submit, oluvannyuma bakole ku fayiro z'ebya statement eza uploaded.
  • Kiki support ky'etaaga okuva gye ndi? TransactionReferenceID ne External Id okuva ku lukalala lwa Online. Bw'oba wafunye okusasula ku All, wa ne Transaction Number ne Transaction Reference ID as well.