Charge a different disbursement fee on one loan product

Settings & Administration Updated 1 Aug 2026

Summary

Set a disbursement fee that applies to one loan product only, instead of charging the same fee on every loan. About 5 minutes · 8 steps. Also called: processing fee, loan charge, product fee.

Prerequisites

  • Your CAMS sign-in, with permission to change products. Settings items appear only when your role allows them, so if you cannot see Settings, or Edit is greyed out, ask an administrator.
  • The loan product already created. This changes an existing product, it does not create one.
  • The fee you have agreed internally, as a percentage or a fixed amount.

Step-by-step

  1. Sign in to CAMS.

  2. In the left sidebar, expand Settings, then click Products. The page opens on the Loan Product tab.

  3. Click the Fee & Penalties tab. You'll see the fee and penalty definitions your institution already uses.

  4. Search for the fee before you add a new one, then add or edit the definition to match what you agreed and save. You'll see it in the list.

    Warning: Definitions here are used across products and transactions. Editing one that other products use changes those products too. Add a new definition instead.

  5. Click the Loan Product tab and find the product by name or code.

  6. Open the product from the row link or View. You'll see Loan Product Details, with its limits, interest and fee behaviour.

  7. Click Edit, set the disbursement fee for this product, and save. The saved fee now belongs to this product alone.

  8. Go back to the Loan Product list and open a second product. Its fee is unchanged, which confirms the fee is per product.

Note: The fee applies to loans disbursed after you save it. Loans already disbursed keep the fee they were created with, so a change here never alters an existing member's balance.

Warning: This is a real charge to the borrower. Check the figure against what you agreed before you save, because the next disbursement will use it.

Common pitfalls & FAQ

  • I can't find Products in the menu. In Admin V2 it sits under Settings. In the older portal it was a main-menu item.
  • Which products need their own fee? Only the ones you price differently. A product with no fee of its own behaves as it did before.
  • The fee did not appear on a loan. Check the loan was disbursed after you saved, and that you edited the product the loan was created under. Two products can have similar names.
  • The product form only offers accounting settings. Some roles can edit only the accounting-linked settings on a loan product. An administrator has to make the change.
  • How do I check the fee is charged? In the left sidebar, expand Reports, click Loan, then click the Fee Status Report card. Set your filters and click Submit.
  • Percentage or fixed amount? Either. Pick whichever matches your agreement with the borrower.
  • Does Wakandi take a share of my interest? No. Interest on the loan stays with your institution. This screen sets a disbursement fee that the borrower carries, and it is yours to set.