Transactions and Fees in CAMS

Cashier & Teller Updated 4 Aug 2026 Version 1

Summary

In CAMS Transactions you post till transactions, charge fees and penalties, and look up recorded transactions. About 3 minutes · 9 steps. Also called: teller, till, cash transactions, charges, payments, postings.

Prerequisites

  • CAMS sign-in with Transactions menu access.
  • An open till, for member cash.
  • The member's name or account number.

Step-by-step

  1. Sign in to CAMS.
  2. In the left menu, click Transactions. It expands to Teller, Online, All.
    The Teller Transaction page with Transactions highlighted in the left menu
    Figure 1: The Teller Transaction page with Transactions highlighted in the left menu
  3. Click Teller. The Teller Transaction header shows if the till is open, its account number, Branch Status, Balance.
  4. When the header loads, pick a tab: New Transaction, History, Requests.

Warning: Don't post member cash while the till is closed. If the header doesn't show Open, open it first from New Transaction → Till Administration → Till Opening.

  1. New Transaction → Choose Category. Four cards: Client Transaction (one member), General Ledger (internal receipts, payments, expenses, journals), Till Administration (till opening, closing, top-up, pick-up, balance), Bulk Transaction (many at once).
    The Choose Category cards with Client Transaction highlighted
    Figure 2: The Choose Category cards with Client Transaction highlighted
  2. Client Transaction → Choose Type. Shares Deposit, Shares Withdrawal, Savings Deposit, Savings Withdrawal, Loan Repayment, Disburse Loan, Apply Fee / Penalty, Reverse Fee/Penalty, Loan Application Fee, Error Correction.
  3. The three fee types. Apply Fee / Penalty charges a member account. Reverse Fee/Penalty undoes an earlier charge. Loan Application Fee collects a pending application's fee. Each opens Enter Transaction Details → Search Account. Pick it, enter details, check the amount, click Submit.
  4. History tab. Set Start Date and End Date; check Viewing Teller is your till. Rows show Transaction Type, Client Name, Account Number, debit and credit amounts, Status. Finished postings read Posted.
  5. Requests tab. Approvals appear as Pending or Approved, with Requester, Current Assignee, Approved by. Click a row for Request Detail, check accounts and amounts, then approve, reject, edit or cancel.

Note: All is the whole institution's register, filtered by Date and Transaction Status, plus Add Filters. Online lists online payments with Payment Provider, Status and Reconciled. Spreadsheet batches sit under Import → Transaction.

Common pitfalls & FAQ

  • My posting isn't in History. Check Requests; it stays pending until approved. Statuses: created (captured, not yet in the accounting books), approved, completed, failed (resubmit), undone (reversed).
  • Banner on All: transactions weren't posted to accounting. A Resubmit button appears. Ask a supervisor before resubmitting a large batch, then re-check statuses.
  • Where do fee names come from? Settings → Products → Fee & Penalties. Search there before adding duplicates.
  • What does a member owe? Open Client → member → Charges tab: Charges Type, Due Date, Amount, Outstanding Amount, Status. Loan charges sit on the loan's Charges tab under Accounts → Loans.
  • An online payment shows Failed. Copy the TransactionReferenceID and External Id for support or the provider. Investigate before retrying the same member and amount.
  • I posted the wrong thing. Use Reverse Fee/Penalty for a charge, Error Correction for other client postings if policy allows. Reversals appear in Reports → Transactions → Reversed Transaction Report.
  • Monthly fee totals? Run Reports → Transactions → Fees Income Report, set dates, Submit, Download as Excel, CSV or PDF.