Capture a new loan application for a member
Summary
Start a loan application for a member and check every detail while it can still be edited.
About 4 minutes · 7 steps. Also called: new loan application, capture a loan request, apply on behalf of a member.
Prerequisites
- A CAMS sign-in that can open Accounts > Applications.
- A registered member, with the client Status Active unless your policy allows otherwise.
- The agreed product, amount, tenure and purpose written down in front of you.
Step-by-step
Sign in to CAMS.
In the left menu, click Accounts, then Applications. Wait for the Loan Applications list to load.
Figure 1: Loan Applications list on the Pending tab with New Loan Application at the top right Click New Loan Application, to the right of the page title. You can also start from the member record: open Client, open the member, then click New loan application on their Accounts tab.
Figure 2: Member record open on the Accounts tab, where New loan application starts a request from the member Follow the form to select the member, the product and the application details, then submit or save as it directs.
On the Pending tab, find your new row and check Member Name, Product, Tenure and Loan Amount.
Click the row, then click 1 Application in the stepper at the top. Read Application Summary and Financial Details against your notes: product, dates, rate, scheduling mode and purpose.
Figure 3: Application step with the five-stage stepper, Application Summary and Financial Details for a pending loan If a value is wrong, click Edit and correct it while the application is still pending.
Note: The stepper across the top shows the five stages every application walks. The next lesson reads them one by one.
Common pitfalls & FAQ
- The capture form does not look like this article. It follows your own product setup, so work through what is on screen. The checks in steps 5 to 7 do not change.
- The repayment dates look wrong. Installment Start Date and Scheduling Mode shape the schedule. Use Edit before the application is approved.
- I cannot find the application I created. Open the All tab, which lists every status, and search the member's name.
- What happens next? The application waits at its first stage. Current Step shows where, and Assigned To shows who owns it.