Course

Loans Processing

Handle loans end to end: products, applications and approval, disbursement, collateral and guarantors, and rescheduling.

11 lessons exam
01 How to add a loan product Set up a loan product: the template that fixes amount, interest, tenure and repayment rules for every loan created from it. 02 Loan product charges, stages and accounting Finish a loan product: attach its charges, set who handles each workflow stage, and map its ledgers so loans post to the right accounts. 03 Capture a new loan application for a member Start a loan application for a member and check every detail while it can still be edited. 04 How to appraise a loan application Read a loan application end to end — the header, the panels and the history — before anyone decides it. 05 How to add collateral and guarantors to a loan Attach guarantors to a loan and record the assets a member has pledged behind it. 06 How to approve loan applications Decide an application at your stage: approve it forward, hold it for more information, or reject it. 07 How to disburse a loan (cash and mobile money) Pay out an approved loan, as cash at the teller or straight to the member's mobile-money wallet. 08 How to record a loan repayment Record a member's loan repayment at the teller, then check it landed on the loan. 09 How to top up a loan Add more money to a loan a member already has, without repaying and reapplying first. 10 How to reschedule a loan Rebuild a loan's repayment plan so it matches what the borrower can now pay — after their circumstances change, or to restructure arrears. 11 Write off a loan you cannot recover Write off a loan your institution has accepted it will not recover, then confirm the result.
Certificates

Finish the lessons, pass the exam, earn your certificate.

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