How to apply for a Quick Loan

Member App Updated 14 Aug 2026 Version 1

Summary

Borrow a small instant loan in the member app and have it paid to your mobile money. About 4 minutes · 8 steps. Also called: instant loan, quick loan, mobile loan, fast cash.

Prerequisites

  • You can sign in — see How to sign in to the member app.
  • An active membership. Loan services only work while your account is active.
  • An eligible amount. The form shows how much you can borrow.

Step-by-step

  1. Open the member app and sign in. You'll see Your Groups.
  2. Tap your group. Your dashboard opens.
  3. Under Quick Loan, tap Apply Now. The Quick Loan form opens.
    The Quick Loan application form: the loan product list, the eligible amount slider, the borrowing period, the mobile-money line the funds go to, and the Apply Now button at the bottom
    Figure 1: The Quick Loan application form: the loan product list, the eligible amount slider, the borrowing period, the mobile-money line the funds go to, and the Apply Now button at the bottom
  4. Under Choose loan product, pick the product you want to borrow against.
  5. Set the amount with the slider, or type it in the box. You can't go above the eligible amount shown.
  6. Under For how many days you want to borrow?, set the number of days.
  7. Check Where would you like to receive fund? That is the mobile-money line the money goes to. If the number is wrong, ask your SACCO to update it before you apply.
  8. Tap Apply Now. You'll see a confirmation, and approved funds are sent to your mobile money.

Warning: The decision is instant and an approved loan pays out straight away. A Quick Loan is real money with a due date, so check the amount and the days before you tap Apply Now. You repay from My Loans — see See and repay your loans.

Common pitfalls & FAQ

  • The eligible amount is 0. It depends on your membership status, your share capital and how you handled earlier loans. Keep contributing, and clear any overdue loan first — you can't take a new Quick Loan while an old one is unpaid.
  • The product list is empty. Your SACCO may not have a Quick Loan product open to you yet. Contact your SACCO.
  • I was asked for a one-time code. That's normal — the app sends a code to confirm it's you. Enter it and continue.
  • What will it cost me? Your SACCO sets the charges. A processing charge can be taken at payout, and a late charge can apply after the due date.
  • Apply Now failed with an error. Check the amount and the days, then try again. A form left idle can sign you out — sign in and retry. If it keeps failing, contact your SACCO.

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