Academy

Loans

3 min · 6 steps

Write off a loan you cannot recover

Write off a loan your institution has accepted it will not recover, then confirm the result.

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3 min · 12 steps

How to repay a loan using a blocked amount

Record a loan repayment paid from money that is blocked (held back and not available to spend) on the member's own account.

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How QuickLoan works, end to end

Every month, a member with an urgent need skips your queue for a mobile lender that answers in seconds instead of days — and the interest that could have stayed with your SACCO lea

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3 min

Set Up an Everlasting QuickLoan Campaign (Generic Open Amount)

One QuickLoan campaign, one link that keeps working — even for members who missed, deleted, or forgot the original text message.

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4 min · 7 steps

Loan product charges, stages and accounting

Finish a loan product: attach its charges, set who handles each workflow stage, and map its ledgers so loans post to the right accounts.

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3 min · 7 steps
Demo

How to change a loan product's guarantor setting to Self only

Stop other members guaranteeing loans on a product, so borrowers back their loans with their own savings only.

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3 min · 7 steps
Demo

How to allow member guarantors on a loan product and set how many

Let members guarantee each other's loans on a product, and set how many guarantors each new loan needs.

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6 min · 8 steps

Reconcile Business Account collections against your bank

Read your Business Account tabs in the right order, so you can explain the gap between the wallet balance and the money in your bank.

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4 min · 8 steps

Check what a guarantor already covers before you approve

Check how many loans a member already guarantees, and how much cover they have given, before you accept them as a guarantor again.

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6 min · 8 steps

Set up loan provisioning bands for risk classification

Create the provisioning criteria that CAMS uses to classify loan risk and drive your provisioning figures.

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4 min · 8 steps

Create a Credit Product Policy in Settings

Create a credit product policy in Settings, so a lending product carries the credit rules and limits your SACCO has agreed.

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8 min · 7 steps

Check that account balances match the ledger

Run the CAMS account balance reports and match them against your ledger figures before you close a period.

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5 min · 6 steps

Check share capital before you pay dividends

Produce a point-in-time report of member share positions and download it as your evidence.

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6 min · 10 steps

Collect the fees on a loan application before you disburse

Collect and confirm every fee on a loan application, so a loan is never funded with fee income still outstanding.

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4 min · 7 steps

Capture a new loan application for a member

Start a loan application for a member and check every detail while it can still be edited.

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4 min · 7 steps

Choose which background jobs run for a credit association

Turn the background jobs on or off for one credit association, so its automatic processes run as intended.

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6 min · 10 steps

Set up a SACCO's fee configuration and its effective dates

Set the fees a SACCO is billed for, and the dates the version applies from, so its invoices carry the right prices.

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Set the budget and credit limits for a Quick Loan campaign

On the Product and Budget step, you size the campaign's real earning potential. The Savings Multiplier and how much you lend out directly set how much interest income this run can

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5 min · 8 steps

Start a loan's repayments on a date you choose

Set the date a borrower's first repayment falls due, separately from the day the loan is paid out.

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4 min · 10 steps

Prepayment Recalculation Methods

See what happens to a loan's repayment schedule in CAMS when a member pays early or pays more than the instalment due.

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4 min · 9 steps

How to record a loan repayment

Record a member's loan repayment at the teller, then check it landed on the loan.

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4 min · 9 steps

Loan approvals now respect roles and your Credit Product Policy

Approve, reject or hold a loan application in CAMS. Each stage is limited by your role and by the loan product's Credit Product Policy.

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3 min · 6 steps
Demo

How to reschedule a loan

Rebuild a loan's repayment plan so it matches what the borrower can now pay — after their circumstances change, or to restructure arrears.

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3 min · 6 steps
Demo

How to add collateral and guarantors to a loan

Attach guarantors to a loan and record the assets a member has pledged behind it.

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4 min · 8 steps
Demo

How to top up a loan

Add more money to a loan a member already has, without repaying and reapplying first.

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4 min · 8 steps
Demo

How to disburse a loan (cash and mobile money)

Pay out an approved loan, as cash at the teller or straight to the member's mobile-money wallet.

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4 min · 8 steps
Demo

How to add a loan product

Set up a loan product: the template that fixes amount, interest, tenure and repayment rules for every loan created from it.

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3 min · 6 steps

How to appraise a loan application

Read a loan application end to end — the header, the panels and the history — before anyone decides it.

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4 min · 7 steps
Demo

How to approve loan applications

Decide an application at your stage: approve it forward, hold it for more information, or reject it.

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Run a loan campaign (activate a loan offer)

Every day this campaign isn't live is a day a member with an urgent need borrows from a faster fintech lender instead of their own SACCO. Launch a ready-made loan offer to members

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Track and manage your campaigns

See the campaign turning into real numbers: what's been disbursed, what's been repaid, what it's earned so far — and catch a run that has stalled before it wastes reach you already

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